Returns + Shipping
Priority Mail $10.00 (2 Day - Please allow up to two weeks for production or contact for availability)
Priority Express $20.00 (Next Business Day - Please allow up to two weeks for production or contact for availability)
All online orders must be paid with a credit card. We accept American Express, Visa and MasterCard. Please note: Your billing address must match the billing address of the credit card used for purchase.
We ship anywhere in the United States.
Most orders will ship within 10 business days; however, at times certain items are in high demand and will unfortunately be on backorder. If you need your jewelry in a hurry please contact us and we will be able to let you know if an item can ship immediately. If there is a delay over two weeks, you will be contacted immediately.
All orders are shipped using USPS.
Once you have placed your order you will receive a confirmation email with an invoice and tracking data.
If you have any questions regarding the payment or shipment of your order, contact us at firstname.lastname@example.org
An international shipping rate can be applied to any order at checkout.
Due to the one of a kind nature of many of our pieces, we cannot guarantee repairs for every piece made in the collection. For any questions regarding this please email email@example.com.
Camille Carnevale gladly accepts returns on items within two weeks of order delivery for an exchange or a full refund. All merchandise must be in its original packaging and in its original condition.
Damaged pieces can be repaired by us, and fees for this service will vary according to the extent of repair.
Discontinued items are not always eligible for repairs. Please contact us for more information.